• How to Order
• Proofreading
• Ink Colours
• Printing Options
• Fonts
• How to Order a Custom Design
• Rush Orders

 

 

How to Order

 

1. How do I place an order?

 

Ordering from The Invitation Place is a breeze!

a. Browse our site to find your perfect design.

b. Place your order on our website. Need some help or have questions? Access our Live Chat or call 416-358-4375 and we would be happy to assist!

c. Review and approve proofs – show them to your smartest friends so they can proof read. You get 2 complimentary PDF proofs!

d. Your order ships in about 7-14 business days from approval (depending on the service selected). Custom jobs will require a longer lead time. Please contact us directly to discuss the job.

 

 

2. What happens after I place my order?

 

We'll e-mail you with an order confirmation for review/approval. Within 2 business days, we will email you a color, digital .pdf proof of your invitation. Your order ships about 7-14 business days from approval (depending on the service selected).

Custom jobs will require a longer lead time.

 

 

3. Can you mail me a printed proof of my invitation?

 

Yes! Printed (digital) proofs can be provided for a fee of $45.00

Please note that colours can change slightly between print runs. So when your final order is placed it may not be absolutley identical.

 

 

4. What is your cancellation policy?

 

Sorry no refunds. All orders are final!

 

 

5. After the items are printed, what is your return policy?

 

We do not accept returns as our paper products are personalized and custom-printed.However, if you are not satisfied with your order, please give us a call. We will correct mistakes made on the part of The Invitation Place as quickly as possible, and will send any reprinted stationery via expedited shipping. We want to have you 100% happy. So you can rest assured we will make any wrong, RIGHT!

 

 

6. Proofreading, what should I check on my proofs?

 

Here is a checklist our customers have found useful in sidestepping a needless headache or heartache (e.g. realizing their fiance's name is misspelled!)

Are all the stationery items you've ordered included in the proof?

Are the ink, paper and envelope colors correct?

Are all fonts correct? Is the text spaced properly?

Is the alignment correct?

Double check all dates, names, professional titles, physical addresses, email & web addresses, and telephone numbers and make certain you've included all relevant information

Double check that there are not abbreviations and that all dates and addresses are spelled out (i.e. Street versus St.)

Double check spelling & punctuation

Are any design elements or motifs missing? Please note that all background patterns and borders are printed so if a pattern or border does not appear on your proof, it will not be printed.

IMPORTANT NOTE: Once you have given final proof approval, you bear final responsibility for the design and typographical elements of your invitations. The Invitation Place will not bear the costs of reprinting and shipping orders due to any errors you have approved, nor will a refund be issued. Crafting perfect invitations is a shared responsibility and while we always try to do our best to lend an expert eye to every detail, the final review is owned by you!

 

 

INK COLOURS

What ink colors do you offer?

See below for our recommended ink colors. In addition, you may choose a custom ink color by supplying us with a Pantone number or color swatch. Please note that when printing digital, we cannot guarentee an exact match, but we can get very close.

 

I do not see an ink color that I want offered on your website. Are other ink colors available?

Yes, custom inks are available (fee may apply).Tell us which custom ink colors you want by either: Choosing a PMS (Pantone) color. Please note that we used uncoated Pantone colors, so please look at the Pantone solid uncoated formula guideSending us a swatch (paper, fabric, paint, etc.). We'll match the ink to the swatch as closely as possible.

I found the ink color that I want on a website. Can I just give you the URL for the site?

No, because colous vary from monitor to monitor we cannot match a color on a computer monitor. Instead, we suggest that you print out the URL using a color inkjet printer, double check that the resulting color is what you want, and mail us the printout. We will identify the closest matching PMS (Pantone) color and adjust it to match as closely as possible.

 

PRINTING

There are 3 types of printing available to you. All pricing on the website is for digital printing. We do offer other types of print, including Offset (flat), Thermography (raised) and Letterpress- please contact us for pricing and timelines should you like to change your print method.

 

FONTS

Script fonts look like handwriting and are recommended for the bride and grooms' names and headings. Sans Serif fonts lack the small embellishments, or serifs, on each letter, giving them a clean, modern appearance. We recommend using a san serif font if you want your invitation to have a more contemporary feel. Some Sans Serif fonts, such as Engravers Gothic, combine modernity with gravitas by being both streamlined and all caps. Serif fonts have the small embellishments that we often associate with traditional typefaces. We recommend using serif fonts for a more traditional look. Upper and lower case or all lower case serif fonts can be a good option for a casual, homey feeling.

I don't see the typeface I want on any of the wedding invitations on your website. Are other typefaces available?

Yes. If you don't see a typeface you like in our collection, you can request a custom font. You can send us the name of the typeface you would like and we will purchase it for you, or find the typeface and send us the font files. Typefaces can be purchased at www.myfonts.com. Fonts typically cost about $30.

 

HOW TO ORDER A CUSTOM DESIGN 

There are three main ways you can create a custom wedding invitation with us:

Use supplied art

We can incorporate a small piece artwork that you supply -- such as a monogram or icon - into one of our regular designs for no additional charge.

Create custom Icons

We can create a custom logo, monogram or design for your wedding invitations. Pricing begins at $35 /hr

Totally custom wedding invitation design

We can create a totally custom wedding invitation design for you, based on any unique inspiration

We specialize in custom work and have created custom invitation designs for hundreds of clients.

Please note The Invitation Place retains the all rights to its custom designs, even when created at the behest of a client, though we of course will not reuse any elements of your design until after your event!

 

Here's how to order custom wedding invitations:

 

 

1.) Consult one of our stationery experts

 

We explore your ideas, colors, themes, and budget and arrive at an initial concept for your design.  Any inspirational material you provide is helpful, too!

 

 

2.) Approve  pricing, contract and timeline

 

You approve  an initial price quote and timeline

 

Next, you submit a 50% deposit, a signed contract and your invitation wording

 

We start designing your custom invitation

 

 

3.) Approve design proofs

 

We send you proofs of your custom invitation

 

You get two free rounds of Adobe PDF custom design proofs. Any proofs above the "two free" are billed at $10 each

 

We  revise these proofs based on your feedback

 

Once you approve the final proof, your design is sent for printing

 

 

4.) Your invitations are printed and shipped.

 

 

RUSH ORDERS

YES WE CAN! We do offer rush orders – The cost is an additional $75 + the cost of expidited shipping which reduces the turnaround time as follows: Digital: 5-10 business days from proof approval (compared to our regular turnaround of 7-14 business days)We can also send unprinted envelopes to you ahead of the invitations, so you can begin addressing them while we print your wedding invitations. The cost is $40 + shipping. We also offer expedited shipping – we strongly suggest you spring for this if you're in a hurry!